Introduction
Welcome to LumiFoam! These Terms & Conditions ("Terms") govern your use of our website (the "Site") and the purchase of our products. By accessing our Site or making a purchase, you agree to comply with these Terms. If you do not agree, please do not use our Site.
Use of Our Site
You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to misuse the Site, engage in fraudulent activities, or violate any applicable laws.
Orders & Payments
By placing an order, you confirm that all details provided are accurate.
- All prices are in Australian Dollars (AUD) and inclusive of applicable taxes unless stated otherwise.
- We accept payments via Shopify’s secure payment gateways. We do not store your payment details.
- We reserve the right to cancel or refuse any order at our discretion. If payment has been made, a full refund will be issued.
Shipping & Delivery
- We currently ship within Australia only.
- Shipping costs and estimated delivery times are provided at checkout.
- LumiFoam is not responsible for delays caused by external shipping carriers.
Returns & Refunds
-
Please refer to our Refund Policy for details on returns, exchanges, and refunds.
- To request a return, contact us at
orders@lumifoam.com within the return period.
Product Warranty
- Our products come with guarantees under Australian Consumer Law.
- If your product is faulty, we will offer a repair, replacement, or refund as required by law.
Limitation of Liability
To the fullest extent permitted by law, LumiFoam is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.
Intellectual Property
All content on our Site, including images, text, and trademarks, is owned by or licensed to LumiFoam. You may not reproduce, distribute, or use any content without our permission.
Changes to Terms
We may update these Terms at any time. Changes will be posted on this page, and continued use of our Site constitutes acceptance of the updated Terms.
Contact Information
For any questions regarding these Terms, please contact us at support@lumifoam.com
